Terms of Service
Understanding our terms ensures a transparent and mutually beneficial relationship with Regent Hearth Hospitality.
These Terms of Service outline clear expectations and protections for both our company and clients using our website and services.
Terms of Service Overview
Welcome to Regent Hearth Hospitality's website. By accessing or using our website and services, you signify your agreement to be bound by these Terms of Service. Please review them carefully.
Website Usage and Access
Regent Hearth Hospitality extends a privileged invitation to explore our digital presence. Your use of our site implies adherence to strict guidelines designed to protect our shared intellectual property and ensure a secure environment for all users.
Acceptable Use Policies
Visitors are permitted to browse, download, and print pages from the website for personal, non-commercial use only. Any unauthorized use, including but not limited to, unauthorized entry into Regent Hearth Hospitality's systems, misuse of passwords, or misuse of any information posted on a site, is strictly prohibited.
Intellectual Property Rights
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Regent Hearth Hospitality or its content suppliers and protected by Canadian and international copyright laws.
Account Creation and Security
Where account creation is available, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.
Prohibited Activities and Enforcement
You may not use the website in any manner that could damage, disable, overburden, or impair any Regent Hearth Hospitality server, or the network(s) connected to any Regent Hearth Hospitality server, or interfere with any other party's use and enjoyment of the website. Violations may lead to suspension or termination of access.
Service Booking and Cancellation Policies
At Regent Hearth Hospitality, we strive for seamless service. Our policies for booking and cancellations are designed to be clear and fair, ensuring a smooth process for all our valued clients.
| Policy Aspect | Details |
|---|---|
| Booking Procedures | All services typically require a confirmed agreement or deposit. Specific booking procedures will be outlined in your service proposal or within the booking portal. Confirmation will be sent via email upon successful booking. |
| Payment Terms | Payment terms vary by service type. Deposits may be required, with final balances due prior to service commencement or upon completion, as specified in your agreement. We accept major credit cards and bank transfers. |
| Cancellation Policies | Cancellations must be made in writing. Full refunds or partial refunds may apply based on the notice period and specific service agreement. Refer to your individual contract for precise terms, as these may vary for bespoke events. |
| Modification & Rescheduling | Requests for modifications or rescheduling are subject to availability and may incur additional charges. We advise clients to submit such requests as early as possible to facilitate accommodation. |
For detailed cancellation scenarios, please consult your specific service agreement or contact our team directly.
Limitations of Liability and Disclaimers
Regent Hearth Hospitality endeavors to provide exceptional services. However, it's important to understand the scope and limitations of our liability as outlined in these terms.
Service Warranty Limitations
Our services are provided on an "as is" and "as available" basis. While we strive for excellence, Regent Hearth Hospitality makes no warranties, expressed or implied, as to the operation of their services or the information, content, materials, or products included on this site.
Liability Limitations
In no event shall Regent Hearth Hospitality, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
Force Majeure
Regent Hearth Hospitality shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond Regent Hearth Hospitality's reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation (including "line-noise" interference).
Dispute Resolution
Any dispute relating in any way to your visit to Regent Hearth Hospitality's website or to services you purchase through Regent Hearth Hospitality shall be submitted to confidential arbitration in Victoria, British Columbia, Canada, except that, to the extent you have in any manner violated or threatened to violate Regent Hearth Hospitality's intellectual property rights, Regent Hearth Hospitality may seek injunctive or other appropriate relief in any court in British Columbia, Canada, and you consent to exclusive jurisdiction and venue in such courts.
Questions About Our Terms?
We believe in transparency and fostering strong relationships. If you require further clarification on any aspect of our Terms of Service, our team is ready to assist you.
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